Privacy Policy
Your privacy matters to us at Perche Vening Zephyr
Information We Collect
When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United States.
Information Sharing and Disclosure
Perche Vening Zephyr respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with importance and adopt suitable technical and organizational safeguards to shield it. This entails safe data storage, encryption of communications, and restricted access to personal information inside our organization.
Secure Storage
Your personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to safeguard information during the exchange between your browser and our infrastructure.
Limited Access
Access to customer data is granted only to authorized staff who require the information to deliver services.
Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.
Your Privacy Rights
You possess important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit how your personal information is used.
To exercise these rights, contact us using the information at the end of this policy. We will respond within a reasonable timeframe as mandated by applicable law.
Data Retention
We keep personal information only as long as needed to supply our services and meet legal obligations. Retention durations vary by information type and the purpose for which it was gathered.
Typical Retention Periods:
- Customer contact and order details: three years after the last service interaction
- Payment transaction records: seven years to satisfy tax and accounting obligations
- Website analytics data: twenty-six months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or two years of inactivity
Cookies and Website Tracking
Our site employs cookies and comparable technologies to enhance your online experience and gauge how visitors explore our pages. Cookies enable us to recall your preferences and assess site performance.
You can adjust cookie options via your browser settings. Note that turning off some cookies might impact site functionality. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to external sites or services. This privacy policy covers only Perche Vening Zephyr and its site. We are not accountable for the privacy practices of outside websites.
We encourage you to examine the privacy policies of any external sites you access via links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect evolving practices, services, or legal obligations. When major changes occur, we will update the "Last Updated" timestamp at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.
Contact Us About Privacy
Perche Vening Zephyr Privacy Team
123 Main Street, Manhattan, New York
New York, United States NY 10001
Email address: [email protected]
Phone number: +1 212 555 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within a week.